Employee Relations and Engagement: CIPD Best Practices and Case Studies

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CIPD Experts

The CIPD is the professional body for HR and people development. We offer advice, guidance and support to professionals across a range of sectors including finance, information technology and telecommunications. CIPD Experts also help companies develop their people strategy through our partnership with employers’ organizations forward.

Alignment with Organizational Values

One of the most important aspects of employee engagement is a firm understanding of how your organization’s values are align with those of its employees. The CIPD experts have identified five key drivers for effective leadership:

  • People and Performance
  • Innovation, Creativity and Change
  • Customer Focus and Engagement
  • Sustainability

Training and Development

Training and development is a key component of employee engagement. The CIPD Experts Best Practice guide to managing training and development suggests that training, rather than money alone, can help employees to be more productive, and perform better in their jobs. In addition to helping employees reach their full potential at work, it also helps them develop skills that they can use outside of the workplace in their personal lives.

Recruiting, Retention and Retention Strategies

Recruitment, retention and retention strategies are all important aspects of employee engagement. Recruitment is the process of finding, selecting and hiring new employees. Retention refers to keeping employees from leaving their jobs or employers. In this section we will look at how these processes can be implemented in practice by looking at best practices from industry experts on both sides of the table: those who have successfully implemented these programs for their own companies; as well as those who were involved in delivering them through their roles within an organization (such as HR professionals).

CIPD Experts Are Engaging and Effective Ways to Connect Employers to the Talent They Need

CIPD experts are a friendly and engaging way to connect employers to the talent they need. CIPD’s membership is of over 4,000 employers who have confidence in its processes, advice, and guidance. The association provides valuable insights into how best to engage employees through its annual survey of companies that employ 15 or more people.

As an employer association, CIPD can act as a trusted source of information on good practices in HR management across all sectors: from large multinationals through small businesses; from public sector organisations right down through private sector companies working within the same industry sector (such as agriculture).

Case Studies

Case studies are a great way to illustrate a point, especially as they create by anyone. They also show how processes work and how they can be improved. Finally, they provide evidence that the organization consider new approaches to its HR issues and it shows that you’re committed to improving employee relations!

The following case studies will help you understand how we approach these areas within our own business:

  • A new employee was hire and took some time to get use to her role in the company before starting on projects where she would have responsibility for multiple employees at once; however, this did not cause problems because she had excellent interpersonal skills and worked well with others.

How do design effective HR processes for the engagement of the employees?

  • How do design effective HR processes for the engagement of the employees?
  • What are some of the most important elements in a customer-centric approach to employee relations?
  • What are some good examples of an easy way to build leaders’ emotional intelligence (EQ)?

How to improve the engagement of your employees through HR policies and procedures?

Employee engagement is a key factor for the success of any business, organisation or team. If you want your employees to engage, then you must provide them with opportunities and resources that will help them achieve their goals.

Employee engagement is also known as employee retention and it can help organisations:

  • Become more profitable;
  • Attract talent; and
  • Reduce risk.

What are the ways to measure employee engagement at an organizational level?

Employee engagement is measure in a variety of ways, including:

  • Employee satisfaction – How much do your employees care about their job?
  • Employee loyalty – Do they stay with you even if you pay them less?
  • Organizational commitment – Are CIPD experts motivate to contribute their best efforts (even when it isn’t easy)?

How to assess employee engagement within a business unit, team or department?

  • Use the CIPD’s Employee Engagement Survey, which is a self-reporting tool that allows you to measure employee engagement. It can access here:
  • Use our Employee Engagement Benchmarking Toolkit, which includes detailed information on how to use this survey in your business unit, team or department and includes case studies from other companies who have used it successfully.


As you can see, HR is a critical component of an organization’s success. With this in mind, we recommend taking the time to evaluate your own company’s performance and take steps to improve your workplace culture.

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